Privacy Policy

Last updated: 1 October 2026

ByteKast (Pty) Ltd, Registration Number 2021/341943/07 (“ByteKast”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit bytekast.io, contact us, submit an enquiry, or interact with our digital services.

We process personal information in accordance with applicable South African data protection legislation, including the Protection of Personal Information Act, 2013 (POPIA).

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Your name and surname
Company or organisation name
Email address
Telephone number
Information submitted through website forms
Information contained in correspondence with us
Details relating to services you are interested in
Any other information you choose to provide

We may also automatically collect certain technical information when you visit our website, including:

IP address
Browser and device information
Operating system
Pages visited
Time spent on our website
Referring website or source
General website usage and interaction data

2. How We Use Your Information

We may use your personal information to:

Respond to enquiries and requests
Provide information about our services
Prepare proposals, quotations or other requested information
Deliver and support services provided to clients
Communicate with existing and prospective clients
Improve our website, services and user experience
Monitor website performance and usage
Maintain the security and integrity of our website
Comply with applicable legal and regulatory requirements

We will only process personal information where we have a legitimate purpose for doing so and in accordance with applicable law.

3. Website Forms

When you submit information through a contact form or other form on our website, the information is used to respond to your enquiry or provide the service you have requested.

Please do not submit sensitive personal information through our website unless it is specifically requested and necessary for the relevant service.

4. Cookies

Our website may use cookies and similar technologies to improve functionality, understand how visitors use the website and measure website performance.

Cookies may include:

Essential Cookies
Required for the website to function correctly.

Analytics Cookies
Used to understand website traffic, visitor behaviour and performance.

Marketing Cookies
Where applicable, these may be used to measure advertising campaigns or deliver more relevant advertising.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Analytics and Third-Party Services

We may use third-party services such as website analytics, advertising, hosting, security and performance tools.

These providers may process limited technical or personal information on our behalf in order to provide their services.

Where third-party service providers process personal information for us, we take reasonable steps to ensure that appropriate privacy and security measures are in place.

6. Marketing Communications

Where permitted by law, we may occasionally communicate with you about our services or information we believe may be relevant to you.

You can opt out of marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us directly.

We will not sell your personal information to third parties for marketing purposes.

7. Sharing Personal Information

We do not sell, rent or trade your personal information.

We may share information with trusted third parties where reasonably necessary to operate our business or deliver our services, including:

Website and hosting providers
IT and technical service providers
Analytics providers
Marketing and communications platforms
Professional advisers
Contractors or service providers assisting us in delivering services

We may also disclose information where required by law, regulation, court order or other lawful authority.

8. International Data Transfers

Some of the technology and service providers we use may store or process information outside South Africa.

Where personal information is transferred internationally, we take reasonable steps to ensure that the information receives an appropriate level of protection in accordance with applicable data protection requirements.

9. Data Security

We take reasonable technical and organisational measures to protect personal information against:

Loss
Misuse
Unauthorised access
Unauthorised disclosure
Alteration
Destruction

While we take appropriate precautions, no website, electronic communication or data transmission method can be guaranteed to be completely secure.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, or where retention is required for legal, contractual, accounting or legitimate business purposes.

When personal information is no longer required, it will be deleted, destroyed or anonymised where reasonably practicable.

11. Your Rights

Subject to applicable law, you may have the right to:

Request confirmation that we hold personal information about you
Request access to your personal information
Request correction or updating of inaccurate information
Request deletion of personal information where appropriate
Object to certain processing of your personal information
Withdraw consent where processing is based on consent
Request information about how your personal information is being used

We may need to verify your identity before processing certain requests.

12. Third-Party Websites

Our website may contain links to websites operated by third parties.

ByteKast is not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policy of any external website you visit.

13. Children’s Privacy

Our website and services are primarily intended for businesses and professional users.

We do not knowingly collect personal information from children through our website without appropriate consent where such consent is required by law.

14. Information Regulator

If you believe that your personal information has been processed in a manner that does not comply with POPIA, you may have the right to lodge a complaint with the Information Regulator of South Africa.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology or legal requirements.

The latest version will be published on this page together with the date it was last updated.

16. Company Details and Privacy Contact

For privacy-related enquiries, access requests, corrections, objections or other matters relating to your personal information, please contact:

ByteKast (Pty) Ltd
Registration Number: 2021/341943/07
Information Officer: Frank Coerlin
Email: frank@bytekast.io
Tel: 082 566 9902
Website: www.bytekast.io
South Africa